Month: April 2019

8- Parking Lot/Closing

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What Do Phases of Matter Have To Do With The Chief of Staff’s Role in Leading Change?

External or internal pressure drives change, but people do their jobs in a current state. How can you map the transition and most effectively lead change? »

7- Agile in Action

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6- Retrospective

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5- Solidifying Needs and Requirements/Activity Network Diagram

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Playing Chess, Not Checkers: Intuit’s Brad Smith on the Value of a Chief of Staff Role

You've heard me talk about the chief of staff role, but what about the CEO's perspective on the value it can bring? I interview Intuit's Chairman and former CEO, Brad Smith. »

4- Delivering Stakeholder Value

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The Sound of Silence: Do Silent Meetings Work?

Seems like every week you hear about another organization who uses so-called “silent meetings,” but do they work? »

3- Defining Shared Success

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2- Designing Today’s Experience

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