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Congrats! You’ve been asked to set up a comms function – now what?

Chiefs of staff in just about every organization play a role in executive communications, but what if you're asked to set it up a comms team from scratch? »

Is Your Exec Managing Too Many Direct Reports?

Is your exec managing too many direct reports? How would you know? Explore some different approaches to span of control. »

What Do Phases of Matter Have To Do With The Chief of Staff’s Role in Leading Change?

External or internal pressure drives change, but people do their jobs in a current state. How can you map the transition and most effectively lead change? »

Playing Chess, Not Checkers: Intuit’s Brad Smith on the Value of a Chief of Staff Role

You've heard me talk about the chief of staff role, but what about the CEO's perspective on the value it can bring? I interview Intuit's Chairman and former CEO, Brad Smith. »

The Sound of Silence: Do Silent Meetings Work?

Seems like every week you hear about another organization who uses so-called “silent meetings,” but do they work? »

I Want to Be a Chief of Staff: Do I Need a PMP?

Do you need a PMP cert to be a useful chief of staff? Probably not, but you're better off being able to know and apply some of the content, however you acquire it. »

Why It Makes Sense to Think About Your Replacement From Day 1

It makes sense to think about your chief of staff replacement from Day 1. Here's why. »

Quick Video Tip: Hiring a CoS to manage your conflict aversion is not ideal. Instead, get better at proactively managing conflict

Quick Video Tip: Hiring a CoS to manage your conflict aversion is not ideal. Instead, get better at proactively managing conflict

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Quick Video Tip: Hiring a CoS because your peers are doing it is a recipe for disaster

For more specific tips on identifying areas your CoS can add value, see post for Chiefs of Staff, on role clarity. »

Chief of Staff Trends and Resources: Nov 26, 2018

Chief of staff trends and resources. Chief of staff reading list. »